Sales and Licensing
Yes, we provide a deactivation facility, allowing you to transfer your license from a computer to another one. At any time, start the XLS Padlock Manager (shortcut on your desktop) and choose Deactivate. Follow instructions.
If your computer is damaged, you can contact us and request a manual deactivation too.
Remember that one end user license allows you to activate your license on two computers provided that the registered user (Named User) is the only individual permitted to work with the license.
If you lost your activation code, visit the “My account” page at G.D.G. Software. You will be able to retrieve it from that page. Or you can also contact us. We require that you provide enough information for us to positively identify your purchase transaction (e.g., order number, your company name, date of transaction, number of licenses purchased, etc.).
It is a one-time fee. You get a perpetual license and free upgrades for 1 year.
After this year, you can renew your maintenance when you want with a discount if you want more recent versions. Renewing is optional: you keep all versions received during your maintenance forever.
For possible discounts, please see the Store page (Upgrade Conditions).