Blocking a customer (subscription)

You can block activations if your customer, for instance, asked for a refund.

The WooCommerce Kit automatically blocks any activation if:

• The subscription status is not “Active”: activation and validation will be refused.
• The “xlspadlock_blocked” custom field is set to “1”.

This can be done by adding a custom field to the subscription’s parent order with the following properties:

• Name: xlspadlock_blocked
• Value: 1

To unblock the order, set the value to 0 or simply remove the custom field “xlspadlock_blocked”.