Blocking a customer

You can block activations if your customer for instance asked for a refund.

The WooCommerce Kit automatically blocks any activation if:

• The order status is different than “Completed”. If the status is pending, processing, on-hold, cancelled, refunded or failed, activation and validation will be refused.
• If the “xlspadlock_blocked” custom field is set to “1”.

This can be done by adding a custom field to the WooCommerce order with the following properties:

• Name: xlspadlock_blocked
• Value: 1

To unblock the order, set the value to 0 or simply remove the custom field “xlspadlock_blocked”.